Patient Advocate

If you have any concerns about your care and safety while a patient at Gila Regional, we strongly encourage you to speak to your nurse, physician, or any other Gila Regional staff member. If you feel uncomfortable speaking to your nurse or physician about your care and safety concerns, you may contact our Patient Advocate.

Contact information:

        Patient Advocate: (575) 538-4026 or patientadvocate@grmc.org.

        Administration office at (575) 538-4098 or fax (575) 538-9714 or by mail at:

        Gila Regional Medical Center
        Attention: Administration
        1313 E. 32nd Street
        Silver City, New Mexico 88061

If your concerns and questions can not be resolved at this level, contact The Joint Commission at 1 (800) 994-6610, by Fax at (630) 792-5636, by e-mail at complaint@jointcommission.org, or by mail at:

        Office of Quality Monitoring
        The Joint Commission
        One Renaissance Boulevard
        Oakbrook Terrace, IL 60181

Medical Interpretation Services

Se habla Español. Spanish interpreters are available to translate in person by request. Gila Regional Medical Center believes that all patients and their families deserve clear and accurate communication about their health care. Spanish Interpreter services are available to anyone needing communication assistance. To help ensure a smooth hospital stay, please let your doctor and admitting representative know in advance about your communication needs. If you need an interpreter while in the hospital, please inform your caregiver.