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Patient-Centered Care

Pay My Bill

Welcome to the Gila Regional online bill paying center, where you can
use our secure online service to make a payment!

Click here to pay your bill online!

Please have your paper statement ready. For payment you will need the GRMC account number--this number starts with a "V".

For More Information or for Financial Arrangements

If you have any additional questions about your bill, contact Gila Regional Patient Financial Services at 575-574-4989 or toll free at 1-866-574-4989. Read about self-pay options.

Understanding the Billing Process

Many steps are involved when a bill is paid. These are the typical steps between the time you receive medical services and you receive your bill.

  1. When you go to your hospital or health care provider's office for a medical procedure, the admitting or office clerk gathers information about you, the person responsible for paying for the services (the guarantor) and the insurance organization that will be billed.
  2. After the medical procedure is performed, the billing office files a claim with your primary insurance organization for services. In many cases, payment is sent directly to your health care provider, not you.
  3. If your insurance organization will not pay because of a problem with the information provided, the billing office tries to correct the information and re-files the claim.
  4. After payment is received from the primary insurance organization, the billing office will file claims with any supplemental insurance organizations.
  5. When all insurance has been processed, you are billed for any remaining unpaid balance. You will receive a statement by mail. If you cannot pay the entire amount, contact our billing representatives at 575-574-4989 during office hours.
  6. The billing office makes several attempts to collect payment. If you do not pay the entire amount or contact the billing office to arrange for a payment plan, the billing office will send the account to a collection agency.