Quality
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Quality
Introduction
Culture of Safety
Patient Satisfaction
Quality Indicators
Quality and Awards
Health Information Technology
Gila Regional Medical Center

1313 E 32nd Street
Silver City, New Mexico 88061

Phone: (575) 538-4000
Fax (575) 538-9714

Quality Indicators

Quality in health care, including in hospitals, can be described as "doing the right thing, at the right time, in the right way-and having the best possible results." The GRMC Planetree, patient-centered philosophy supports continuous improvement and systems and practices to continually be reviewed and improved.

This section will provide information on how well the hospitals in New Mexico care for patients with a wide range of health problems. It can:

  • Help you choose a hospital for yourself
  • Provide useful information for your loved ones if they need hospital care
  • Encourage hospitals to improve their quality
  • Help everyone learn more about hospital quality

Why should you look at this information?

Don't people get good care in any hospital their doctor recommends? Here are the facts:

  • All hospitals do not provide the same quality of care. Some hospitals are better than others.
  • A particular hospital might do a very good job on some health problems and not such a good job on other health problems.
  • Whenever people go to the hospital, they risk getting a new health problem while getting medical care for an existing problem. Hospitals vary in how well they protect patients from these risks.
  • Your doctor, or the specialist or surgeon he or she recommends, may be highly skilled, but hospital quality also depends on how well all the hospital staff, such as the nurses, take care of you, and on how well the hospital is organized.

Given these facts, our goal is to give you information you can use to increase your chances of getting the best possible hospital care when you need it.

Reports:

  • Joint Commission Quality Check: Accredits and certifies health care organizations and programs in the United States
  • Hospital Compare: An online resource the U.S. Department of Health & Human Services that provides you with information on how well the hospitals in your area care for all their adult patients with certain medical conditions.
  • New Mexico Hospital Association PricePoint: This site allows health care consumers to receive basic, facility-specific information about services and charges.

Baby-Friendly Hospital Initiative -- Hold Me Close!Gila Regional is working to be part of a program happening all over the world called the

Baby-Friendly Health Initiative

A Baby-Friendly(TM) Hospital does all it can to help you:

-- to start and keep on breastfeeding your baby

-- to safely make and feed your baby formula, if you cannot breastfeed

Find out more