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Patient-Centered Care


To ensure a safe environment for the Gila Regional Medical Center patients and visitors amid the outbreak of novel coronavirus (COVID-19) across the U.S., we have updated the patient and visitor policies for all of our locations.

While we understand the important role that family members and visitors play in a patient’s healing process, the new policies aim to balance the needs of patients while maintaining a safe environment for all. Our focus remains on doing what we do best — healing those who are ill and keeping our patients, visitors, and staff safe. Rest assured that we are prepared, our protocols are updated daily, and we have clinical and operational plans in place for the hospitals and clinics.



Only two (2) visitors per pediatric patient are allowed in the pediatric rooms. Parents, guardians, or family care partners only.

Only two (2) visitors per patient are allowed in the Maternal Child area. Parents or support persons only.

Only two (2) visitors are permitted for obstetric patients. Partners and infant grandparents only.

All visitors will be screened prior to entering patient care areas on the following:

Have they traveled outside the State of New Mexico from the last 14-21 days and experiencing:

  • A fever higher than 100.4
  • Signs of respiratory illness (cough, runny nose, difficulty breathing)

Visitors that have cleared the screening will be provided a wrist band with date and time of screening.

Visitors will be screened with every visitation, getting a new wrist band.

Emergency Department (ED)

No visitors allowed, unless with a minor or needed for support. Only one (1) person will be allowed.

Outpatient Locations and Physician Practices

Only (1) one person is allowed to accompany each patient to an appointment as aide or if assistant is required.

Any visitor who is coughing or shows other signs of illness will be asked to leave and follow-up with their doctor.