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Patient-Centered Care

What the public needs to know

  • Most cases of COVID-19 will not mean hospitalization, or even a trip to an emergency room. Hospital care is a precious resource that needs to be reserved for those with the most serious symptoms.
  • Follow the advice of public health to prevent infection, these are common sense steps like washing your hands, not touching your face, staying home when you are sick, coughing or sneezing into a tissue and throwing that tissue away. Check out the CDC “Stop the Spread of Germs” for more information. (Link to page=
  • If you are sick, stay home and manage your symptoms as you would any cold.
  • If your symptoms become worse, call insurance advice nurse line or the DOH coronavirus hotline at 1-855-600-3453.
  • Continue to see your provider for regularly scheduled visits to address your other health care needs. Do not neglect your existing needs.
  • Masks will not prevent you from getting the virus, but they can help prevent the spread of the illness because they stop big droplets from sneezes and coughs from becoming airborne or contaminating surfaces. Due to a limited number of masks, It is imperative to not use a mask unless YOU are showing signs of respiratory illness or fever >100.4.
  • This is a constantly changing situation and the hospital may need to adjust services as needed to respond to community health and resource needs.
  • If the Department of Health authorizes the use of “drive-through “ testing for COVID 19, Gila Regional Medical Center is prepared to assist and implement.

Click on icon for resources that the Hospital is using for guidance:

Call the Department of Health Hotline for concerns: 1-855-600-3453