If you notice an error in your personal information, such as address and phone number, please send us a change request through the portal. The change request can be found by clicking Profile, and then Update Profile.
If you see information in your medical history that is incorrect, please notify the Health Information Management department at 575-574-4900
Please notify the Health Information Management department at 575-574-4900. The department is available Monday through Friday, 8 am – 4:30 pm.
My Medical Records is not used to communicate medical concerns to your doctor. IF YOU ARE EXPERIENCING AN URGENT MEDICAL PROBLEM, PLEASE CALL 911 OR YOUR PHYSICIAN'S OFFICE IMMEDIATELY.
Your test results and reports are both available by clicking on the Health Record button on the portal home page. Once you click on the Health Record button you will be taken to the Health Record page where you will see buttons on the right labeled Results and Reports where you will have access to your Laboratory Results and Other Reports.
You can obtain your medical records by contacting the Health Information Management department at 575-574-4900.
There are many free email services available to use. Any email service is compatible with MyMedicalRecords. If you are looking to create a free email account, some of the more established email providers are:
To change the email address that My Medical Records uses for sending activity, password reset, or other communications, please contact the Health Information Management department at 575-574-4900.
You can see information from your medical record such as laboratory and radiology test results, medications, allergies, immunizations, medical history, current health issues and due dates for preventive care. You may also print a Health Summary for your records.
No! My Medical Records Patient Portal is a free service offered to our patients.
We take great care to ensure your health information is kept private and secure. Access to information is controlled through personal IDs and passwords. My Medical Records uses the latest encryption technology. All My Medical Records messaging is done while you are securely logged on to our website.
Yes, this is called Proxy Access. For a child under 12, this allows a parent or legal guardian to log into their personal My Medical Records account, and then view information regarding their child. Per State and Federal guidelines, after the child reaches age 12, parents/guardians will need an additional authorization signed by the child to have access to the child's medical record information.
Once a child turns 18, a parent can only access to the child's patient medical record information with the patient's authorization. It is also possible to request access to another adult's health record if you help manage that adult's medical care. For more information please contact the Health Information Management department at 575-574-4900.
If you need additional information than what is available through My Medical Records, please contact the Health Information Management department at 575-574-4900.
You must fill out a Sign-up Form -- Download the PDF -- given to you at time of registration or stop by the Medical Records office at Gila Regional. Once the form has been received and processed, an email detailing next steps will be sent to your email. Processing normally takes 48 business hours after our office receives the completed form.
Questions? Please call the Gila Regional Health Information Management department at 575-574-4900