Pay My Bill
Welcome to the Gila Regional online bill paying center, where you can use
our secure online service to make a payment!
Please have your paper statement ready. For payment you will need the GRMC
account number--this number starts with a "V".
We strive to provide the highest quality care and to ensure our patients
and their families have the best healthcare experience possible. That
includes providing financial information on our pricing for services to
help you make well-informed decisions about your care. You can view a
list of our pricing for services by visiting
For More Information or for Financial Arrangements
If you have any additional questions about your bill, contact Gila Regional
Patient Financial Services at 844-350-6325 or 575-904-0159.
Click here for information regarding Financial Arrangements.
Understanding the Billing Process
Many steps are involved when a bill is paid. These are the typical steps
between the time you receive medical services and you receive your bill.
- When you go to your hospital or health care provider's office for a
medical procedure, the admitting or office clerk gathers information about
you, the person responsible for paying for the services (the guarantor)
and the insurance organization that will be billed.
- After the medical procedure is performed, the billing office files a claim
with your primary insurance organization for services. In many cases,
payment is sent directly to your health care provider, not you.
- If your insurance organization will not pay because of a problem with the
information provided, the billing office tries to correct the information
and re-files the claim.
- After payment is received from the primary insurance organization, the
billing office will file claims with any supplemental insurance organizations.
- When all insurance has been processed, you are billed for any remaining
unpaid balance. You will receive a statement by mail. If you cannot pay
the entire amount, contact our billing representatives at 575-574-4989
during office hours.
- The billing office makes several attempts to collect payment. If you do
not pay the entire amount or contact the billing office to arrange for
a payment plan, the billing office will send the account to a collection agency.